Peak1 Participant Portal is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Peak1 Participant Portal Web site and governs data collection and usage. By using the Peak1 Participant Portal website, you consent to the data practices described in this statement.

Collection of your Personal Information

Peak1 Participant Portal collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Peak1 Participant Portal also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Peak1 Participant Portal. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Peak1 Participant Portal for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Peak1 Participant Portal Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Peak1 Participant Portal public message boards, this information may be collected and used by others. Note: Peak1 Participant Portal does not read any of your private online communications.

Peak1 Participant Portal encourages you to review the privacy statements of Web sites you choose to link to from Peak1 Participant Portal so that you can understand how those Web sites collect, use and share your information. Peak1 Participant Portal is not responsible for the privacy statements or other content on Web sites outside of the Peak1 Participant Portal and Peak1 Administration Web sites.

Use of your Personal Information

Peak1 Participant Portal collects and uses your personal information to operate the Peak1 Participant Portal Web site and deliver the services you have requested. Peak1 Participant Portal also uses your personally identifiable information to inform you of other products or services available from Peak1 Participant Portal and its affiliates. Peak1 Participant Portal may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Peak1 Participant Portal does not sell, rent or lease its customer lists to third parties. Peak1 Participant Portal may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Peak1 Participant Portal may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Peak1 Participant Portal, and they are required to maintain the confidentiality of your information.

Peak1 Participant Portal does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Peak1 Participant Portal keeps track of the Web sites and pages our customers visit within Peak1 Participant Portal, in order to determine what Peak1 Participant Portal services are the most popular. This data is used to deliver customized content and advertising within Peak1 Participant Portal to customers whose behavior indicates that they are interested in a particular subject area.

Peak1 Participant Portal Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Peak1 Participant Portal or the site; (b) protect and defend the rights or property of Peak1 Participant Portal; and, (c) act under exigent circumstances to protect the personal safety of users of Peak1 Participant Portal, or the public.

Use of Image Files

As part of the digital claims submission process through the WCP Standard Portal, you are required to upload image files of receipts and other transaction records for purchases that are covered by your plan. Upload of these images is protected through the use of encryption. These image files are accessible only to staff and systems authorized to process claims. Information derived from these images is restricted to data elements required for claims submission, such as vendor name, purchase item name and related codes, transaction amount, date, location, etc. The images are retained for as long as is reasonably necessary for the purposes for which it was collected and to comply with applicable law.

Use of Cookies

The Peak1 Participant Portal Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Peak1 Participant Portal pages, or register with Peak1 Participant Portal site or services, a cookie helps Peak1 Participant Portal to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as addresses, alternate addresses, and so on. When you return to the same Peak1 Participant Portal Web site, the information you previously provided can be retrieved, so you can easily use the Peak1 Participant Portal features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Peak1 Participant Portal services or Web sites you visit.

Security of your Personal Information

Peak1 Participant Portal secures your personal information from unauthorized access, use or disclosure. Peak1 Participant Portal secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Peak1 Participant Portal will occasionally update this Statement of Privacy to reflect company and customer feedback. Peak1 Participant Portal encourages you to periodically review this Statement to be informed of how Peak1 Participant Portal is protecting your information.

Contact Information

Peak1 Participant Portal welcomes your comments regarding this Statement of Privacy. If you believe that Peak1 Participant Portal has not adhered to this Statement, please contact Peak1 Participant Portal at membercare@mypeak1.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.

Privacy Policy